Linux Semi-dedicated Hosting
24/7/365 Customer Support

A User–Friendly Help Center Section

The Help Center built into our Web Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you might run into, they are written by our support team of practiced technicians.

Educational Video Clips

For those who prefer to find out how to rectify a frequently encountered issue by watching a how–to video, we have added a selection of video tutorials to our Web Control Panel. All the how–to videos are short and simple to follow. They offer step–by–step presentations of different web site administration activities.

A Sixty–Minute Support Ticket Response Time Guarantee

With each of our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute ticket response time guarantee. A team of trained tech support engineers will be available to you to answer all the enquiries that you may have. During non–busy hours, an answer will be offered within just 20 minutes.